![]() ![]() Make sure the scanner is connected to the wireless network. Make sure the USB cable is properly connected to the scanner. Refer to the application's manual for details. Make sure that the selected application source is correct. Make sure your scanner or printer is turned ON. ![]() Cannot communicate with scanner for these reasons.Wait for the device operation to finish, then try to scan again. Printer is in use or an error has occurred. If your product issue isn't resolved after following the actions above, or if you require additional help, please create or log in to your Canon Account to see your additional options. If the error message still appears, service is required. Restart the computer, then reconnect your scanner. ![]() Make sure that your scanner or printer and the computer are connected correctly.ĭelete, the MP Drivers then reinstall them from the Setup CD, or go online to download the drivers and software. Turn off scanner and follow instructions in User's Guide. If you receive a scan error on your printer panel or computer, check the table below to find possible causes and some actions you can take to clear the error. ![]()
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